FREQUENTLY ASK QUESTIONS:
Q. Can Hollywood Dj Service accommodate events other than weddings?
A. Yes! Just let us know when, and where! We love Engagement Parties, Birthdays, Retirements, Reunions, Stag and Doe’s, Corporate and Charity Events as well as Office Christmas Parties! Please e-mail us directly for special pricing.
Q. When will the DJ set up?
A. We will set up one hour prior to the arrival of your guests; however, if you have live musicians for dinner, and HDJ for the dance following dinner; an early setup fee may be charged. Depending on the package, and time you book for your DJ will NOT set up equipment while your guests are in attendance.
Q. Do you own your equipment?
A. Absolutely! We are running a professional business, and our equipment is owned by us and are of professional grade. We carry only the top names in the business because we can rely on them.
Q. Are you insured?
A. Yes, we are fully insured, and we carry two million dollar liability insurance.
Q. How far in advance do I have to book you?
A. Since Hollywood Dj Service offers such great pricing; we tend to book-up very quickly! We recommend that you contact us as soon as possible to get first availability for your event. The sooner, the better!
Q. When do I pay you?
A. A minimum retainer payment of $200 is required to reserve your date. All retainers are credited towards the total amount of invoice and are non-refundable. You will get a receipt of payment and a contract outlining the event details. For events booked less than 30 days prior to the event date the full amount must be paid upon signing the contract.
Q. What form of payments do you accept?
A. We accept Visa, Master Card, American Express, Discover, Interac e-Transfer, Cheques and yes Cash; if you’d like to pay using your PayPal account no problem.
Q. What is your cancellation policy?
A. Service cancelation within 45 days of the event date is subject to payment on complete amount as liquidated damages.
Q. Do you provide ceremony music?
A. Absolutely! Our ceremony music package includes:
◦ Music as guests arrive and are seated
◦ Bride's Processional
◦ Music as you sign the marriage license
◦ Music as guests leave
Q. Do you take requests, and will you play our favorite CDs?
A. Of course! We will try to accommodate as many requests as possible, and we will do our best to make everyone happy. So feel free to bring along your favorite CDs with your tracks clearly labeled and we will try to play those as well.
Q. Is your music License?
A. Yes, Our music is licence by AVLA Canada (Audio-Video Licensing Agency).
Q. Can you play longer than your schedule hours?
A. Yes, if you require additional hours, please inform your Dj at least one hour prior to your ending time.
Q. My wedding ceremony is outside, or at another venue. Can you DJ this portion of the day too?
A. Yes we can; we have a complete ceremony package available.
If your ceremony is in the same room as your reception, and falls within your schedule time there is no additional charge, unless other equipment are needed.
Q. Do we have to provide a meal?
A. A meal is truly appreciated as your DJ often works for 8 – 12 hours at a time with very little time for breaks. A service meal is often available from your venue as a scaled-down, less expensive version for your DJ, Photographer, and Videographer.
Q. What attire will the Dj wear?
A. Our Dj’s will dress appropriately for each event, for a formal evening, suit and tie is a must.
Please contact us with all additional questions.